Returns & Exchanges

Strathberry offers a 30-day return window from the date of delivery for all unused items in their original packaging. We are committed to ensuring you are completely satisfied with your luxury purchase and offer complimentary returns for many regions.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the item in its original branded box and dust bag, ensuring all protective films and tags remain intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and retain your proof of postage; your refund will be processed within 5-10 business days of receipt.